For a week, the PlayStation Network was offline. Tonight (April 26, 2011), Sony has confirmed that hackers had access to personal information.
Sony is affected by an unprecedented crisis, the network being down for a week and possibly for another week. Tonight, Sony has said not knowing when the PlayStation Network will be back online. Sony is preparing to send emails to all the PlayStation Network accounts, numbering 77 million. Sony will tell consumers that “between 17 and 19 April 2011, certain information from the PlayStation Network accounts and services Qriocity were compromised after an illegal intrusion and unauthorized access to our system”,which forced Sony stopped these services temporarily, to engage an external company recognized computer security to conduct a full investigation and to strengthen its network infrastructure.
More importantly, Sony says this, “While we are investigating the details of this incident, we believe that an unauthorized person had access to the information you have provided: name, address (city, state, zip) country, email address, birth date, logins and passwords from the PlayStation Network and QriocityServices, and PSN ID. If you provided your credit card data through the PlayStation Network or Qriocityservices, it is prudent to warn you that your credit card number (excluding the security code) and its expiration date are concerned. For your safety, we encourage you to be vigilant about e-mails, phone calls, and mails that may request personal information. To protect against possible identity theft or financial loss, we encourage you to stay vigilant about changing your account information, your credit or other data”.